Shipping policy

At REBUNE, we strive to ensure that your orders arrive as quickly as possible and in the best condition. Below are the details of our shipping policy:

1. Delivery Areas

• We ship and deliver to all cities and regions of [enter country, e.g., Saudi Arabia].

2. Estimated Delivery Times

• Major Cities: Orders are typically delivered within [enter number of days, e.g., 2–5] business days.
• Other Areas: Delivery may take between [enter number of days, e.g., 5–10] business days, depending on the location.
• Please note that these timeframes are estimates and may vary depending on the shipping carrier and order volume.

3. Shipping Fees

• Shipping fees are clearly displayed on the Checkout page before you confirm your payment.
• [Optional: We offer free shipping on orders above a certain amount, e.g., orders over SAR 300.]

4. Order Tracking

• Once your order leaves our warehouse, you will receive a message via [email / SMS] containing your shipping carrier's tracking number, allowing you to monitor your shipment status in real time.

5. Delivery Procedures

• Please ensure that your delivery address and registered phone number are accurate. Incorrect information may result in delivery delays.
• The shipping carrier's delivery agent will contact you before arrival to coordinate the delivery.

6. Receiving Your Order

• Upon receiving your shipment, please inspect the condition of the external packaging before signing for delivery.
• If you notice any visible damage to the outer packaging, please notify the shipping carrier and document the condition immediately.

7. Shipping Delays

• We do our best to ensure that orders are delivered within the estimated timeframe. However, REBUNE is not responsible for delays beyond our control, such as weather conditions, shipping carrier disruptions, or public holidays.

8. Contact Us

If you have any questions regarding your shipment, please contact our customer service team.